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Terms & Conditions & Product Disclaimers

Terms and Conditions

Last Updated: April 28, 2025

1. Introduction

Welcome to www.ylabes.com (the "Website"), owned and operated by Ylabès FZ LLC ("Ylabès", "we", "us", or "our"), a company established under the laws of the UAE. These Terms and Conditions ("Terms") govern your access to and use of our Website and services. By accessing or using the Website, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any of our services.

3. Changes to Terms

We reserve the right to modify these Terms at any time. All changes are effective immediately when posted on this page, with the "Last Updated" date at the top. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

4. Access and Use of the Website

4.1 Eligibility

You must be at least 18 years old to use our Website and services. By accessing or using our Website, you represent and warrant that you are at least 18 years old.

4.2 Registration

Certain portions of the Website may require you to register for an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

4.3 Prohibited Activities

You agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site

  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose

  • Use any manual process to monitor or copy any of the material on the Website

  • Use any device, software, or routine that interferes with the proper working of the Website

  • Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious code

  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website

  • Use the Website in any way that violates any applicable federal, state, local, or international law or regulation

5. Intellectual Property Rights

5.1 Ownership

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Ylabès FZ LLC, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use. This license does not include any resale or commercial use of the Website or its contents.

5.3 Restrictions

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials

  • You may store files that are automatically cached by your Web browser for display enhancement purposes

  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution

6. User Contributions

6.1 User Content

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the Website.

6.2 Standards

All User Contributions must comply with the content standards set out in these Terms. Any User Contribution you post to the site will be considered non-confidential and non-proprietary.

6.3 License

By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material.

6.4 Monitoring and Enforcement

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion

  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion

  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights

  • Terminate or suspend your access to all or part of the Website for any or no reason

7. Product Information and E-commerce

7.1 Product Descriptions

We strive to be as accurate as possible with our product descriptions. However, we do not warrant that product descriptions or other content on the Website is accurate, complete, reliable, current, or error-free.

7.2 Pricing and Payment

All prices displayed on the Website are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice.

7.3 Shipping and Delivery

Shipping and delivery details, including timeframes and costs, will be provided during the checkout process. We are not responsible for delays in delivery due to customs or other factors outside our control.

8. Privacy Policy

Your submission of personal information through the Website is governed by our Privacy Policy, which can be accessed at [Privacy Policy URL]. By using the Website, you consent to all actions we take with respect to your information consistent with our Privacy Policy.

9. Disclaimers

9.1 Warranty Disclaimer

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. YLABÈS FZ LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Accuracy of Information

We do not warrant the accuracy, completeness, or usefulness of information on the Website. Any reliance you place on such information is strictly at your own risk.

10. Limitation of Liability

IN NO EVENT WILL YLABÈS FZ LLC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

11. Indemnification

You agree to defend, indemnify, and hold harmless Ylabès FZ LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the courts of the Dubai International Financial Centre (DIFC).

13. Waiver and Severability

No waiver by Ylabès FZ LLC of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Ylabès FZ LLC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

14. Entire Agreement

These Terms and our Privacy Policy constitute the sole and entire agreement between you and Ylabès FZ LLC regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

15. Contact Information

For questions about these Terms, please contact us at:

Ylabès FZ LLC
Email: info@ylabes.com

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Product Disclaimer

Last Updated: April 28, 2025

1. Introduction

This Product Disclaimer ("Disclaimer") applies to all cosmetic products, soaps, perfumes, and related beauty and personal care items ("Products") sold by Ylabès FZ LLC ("Ylabès", "we", "us", or "our") through www.ylabes.com (the "Website"). By purchasing or using any of our Products, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer.

2. External Use Products

2.1 Intended Use

All Products sold on our Website are intended for external use only unless explicitly stated otherwise on the product packaging or description. Do not ingest, inhale, inject, or insert any of our Products. Keep all Products away from eyes, inner ears, and other mucous membranes unless the Product is specifically designed for such use as clearly indicated on the packaging.

2.2 Storage Instructions

Products should be stored according to the specific instructions provided on their packaging. Generally, Products should be:

  • Kept in a cool, dark, dry place away from direct sunlight

  • Stored at room temperature unless otherwise specified

  • Kept out of reach of children and pets

  • Tightly sealed when not in use

3. Patch Testing Requirement

3.1 Mandatory Patch Testing

We strongly recommend that all customers perform a patch test before using any Product on a larger area of skin, hair, or clothing.

To perform a patch test:

  1. Apply a small amount of the Product to a discreet area of skin (such as the inside of your wrist or behind your ear)

  2. For products intended for hair use, test on a small, inconspicuous section of hair

  3. For products that may contact clothing, test on a small, hidden area of the fabric

  4. Wait 24-48 hours to check for any adverse reaction

  5. Discontinue use immediately if you experience any irritation, redness, itching, burning, or other adverse reactions

3.2 Increased Sensitivity Risk

Individuals with sensitive skin, allergies, or a history of skin reactions should be particularly vigilant about patch testing. If you have known sensitivities, please review the ingredient list carefully before purchasing or using any Product.

4. Product Use and Instructions

4.1 Usage Instructions

All Products come with specific usage instructions on their packaging or in the product description on our Website. We assume that customers will:

  • Read and follow all usage instructions before using the Product

  • Use the Product only as directed and for its intended purpose

  • Not mix our Products with other substances unless specifically instructed to do so

4.2 Requesting Additional Instructions

If you are unsure about how to use any Product, or if the instructions are unclear:

  • DO NOT use the Product until you have clarified the proper usage

  • Contact our customer service team at info@ylabes.com for detailed instructions

  • Wait for a response before proceeding with Product use

5. Allergies and Sensitivities

5.1 Ingredient Disclosure

We provide a complete list of ingredients for each Product on its packaging and on our Website. It is your responsibility to:

  • Review the ingredients list thoroughly before purchase

  • Be aware of any ingredients to which you have known allergies or sensitivities

  • Consult with a healthcare professional if you are unsure about potential allergic reactions

  • Contact us in case of doubt

5.2 Common Allergens

Many cosmetic and personal care products contain ingredients that are common allergens. These may include but are not limited to:

  • Fragrances and essential oils

  • Preservatives

  • Dyes and colorants

  • Natural extracts and botanicals

  • Nuts, nut oils, and nut derivatives

  • Lanolin and wool-derived ingredients

  • Certain proteins and amino acids

6. Disclaimer of Liability

6.1 Limitation of Liability

To the fullest extent permitted by law, Ylabès FZ LLC disclaims all liability for any adverse reactions, allergic responses, injuries, damages, or losses resulting from the use of our Products, including but not limited to:

  • Skin irritation, burns, or allergic reactions

  • Hair damage or discoloration

  • Damage to clothing, fabrics, or other materials

  • Any medical conditions or complications arising from Product use

  • Any special, incidental, consequential, or punitive damages

6.2 Proper Use Assumption

Our liability disclaimer is based on the assumption that you have:

  • Read and followed all product instructions

  • Performed appropriate patch testing

  • Used the Product as directed and for its intended purpose

  • Not modified the Product or used it in combination with other substances unless specifically instructed to do so

  • Discontinued use upon experiencing any adverse reaction

7. Medical Conditions

7.1 Pre-existing Conditions

If you have any pre-existing medical conditions, particularly skin conditions such as eczema, psoriasis, rosacea, or others, consult with a healthcare professional before using our Products.

7.2 Pregnancy and Nursing

Some ingredients may not be recommended for use during pregnancy or while nursing. If you are pregnant or nursing, consult with a healthcare professional before using our Products.

8. No Medical Claims

8.1 Cosmetic Products Only

Our Products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any disease, condition, or ailment. Any descriptions of benefits relate to appearance or sensory attributes only.

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