Privacy Policy

Last Updated: April 28, 2025

1. Introduction

This Privacy Policy describes how Ylabès FZ LLC ("Ylabès", "we", "us", or "our") collects, uses, and discloses your personal information when you visit www.ylabes.com (the "Website"), use our services, or otherwise interact with us. We respect your privacy and are committed to protecting your personal information.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

2. Information We Collect

We collect information from and about users of our Website:

Directly from you when you provide it to us
Automatically as you navigate through the Website
From third parties, such as our business partners

2.1 Information You Provide to Us

When you register for an account, make a purchase, sign up for our newsletter, or otherwise interact with our Website, we may collect:

Contact information (name, email address, phone number, postal address)
Account credentials (username and password)
Payment information (credit card details, billing address)
Profile information (preferences, interests, demographic information)
Communications (emails, customer support inquiries)
Survey responses and feedback

2.2 Information We Collect Automatically

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect:

Usage details (pages visited, time spent, referring/exit pages)
Device information (IP address, browser type, operating system)
Location information (country, city)
Cookies and similar technologies

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and to hold certain information. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you
To provide you with information, products, or services
To fulfill any other purpose for which you provide it
To provide you with notices about your account
To carry out our obligations and enforce our rights
To notify you about changes to our Website or any products or services
To improve our Website and customer service
To process and deliver orders and services
To manage your account and provide you with customer support
To personalize your experience and deliver content and product offerings relevant to your interests
To enable user-to-user communications
To generate and review reports and data about our user base
To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

4. Disclosure of Your Information

We may disclose aggregated, anonymized information about our users without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:

To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ylabès FZ LLC's assets
To fulfill the purpose for which you provide it
For any other purpose disclosed by us when you provide the information
With your consent

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request
To enforce or apply our Terms and Conditions and other agreements
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ylabès FZ LLC, our customers, or others

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You may request access to your personal information and request that we correct any inaccurate information.

7.2 Deletion

You may request that we delete your personal information under certain circumstances.

7.3 Restriction of Processing

You may request that we restrict the processing of your personal information under certain circumstances.

7.4 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.5 Objection

You may object to our processing of your personal information under certain circumstances.

7.6 Withdrawal of Consent

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

8. Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the information, including personal information, to the United Arab Emirates and process it there.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policy of every website you visit.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ylabès FZ LLC
Email: info@ylabes.com

13. Specific Regional Privacy Rights

13.1 European Economic Area (EEA) & United Kingdom

If you are a resident of the EEA or the UK, you have certain rights under the General Data Protection Regulation (GDPR) and the UK GDPR:

The right to access, update, or delete your personal information
The right to rectification if your information is inaccurate or incomplete
The right to object to our processing of your personal information
The right to request that we restrict the processing of your personal information
The right to data portability
The right to withdraw consent at any time, where we rely on your consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Information" section.

13.2 California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

The right to know what personal information we collect, use, disclose, and sell
The right to delete personal information
The right to opt-out of the sale of personal information
The right to non-discrimination for exercising your privacy rights
The right to limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us using the information provided in the "Contact Information" section.

13.3 UAE Data Protection

As a company operating in the UAE, we comply with applicable UAE data protection laws and regulations. The UAE has various data protection regulations, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the Dubai International Financial Centre (DIFC) Data Protection Law No. 5 of 2020.